Last Updated: October 15, 2025
1. Introduction
Welcome to Laerdal Bangalore's DigiPoints, a mobile application developed to simplify point-based spending for organization employees at cafeterias. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our app.
By using DigiPoints, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the application.
2. Information We Collect
We collect only the information necessary to provide and improve DigiPoints' functionality.
a. Personal Information
- Email Address: Used for authentication and communication within your organization.
- Name: Displayed in your profile and transaction history.
b. Usage and Transaction Data
- Points and Transaction History: Records of points earned, transferred, and used.
- Vendor Details: Email, QR code reference, and transaction timestamps.
- Activity Logs: For troubleshooting, performance optimization, and analytics.
c. Device Information (Non-Personal)
- Device model, operating system, and app version — used to ensure compatibility and improve performance.
3. How We Use Your Information
We use your data to:
- Authenticate your login using your organization's email system.
- Manage your points and transactions securely.
- Display your transaction history and available balance.
- Facilitate QR code–based payments between employees and vendors.
- Generate downloadable or shareable transaction summaries (PDFs).
- Improve the app experience and maintain service reliability.
We do not use your data for marketing or advertising purposes.
4. Data Sharing and Disclosure
Your personal information is not sold, rented, or shared with third parties for commercial gain.
We may share limited data in the following cases:
- Within Your Organization: To enable point management and transaction verification by authorized admins.
- Service Providers: For hosting, analytics, or email delivery services under strict data protection terms.
- Legal Requirements: If required to comply with applicable laws, regulations, or lawful requests.
5. Data Retention
We retain user data for as long as you maintain an active DigiPoints account or as required by your organization's policy. Upon account deletion or termination, your identifiable information is securely deleted or anonymized.
6. Security of Your Data
We take reasonable and appropriate security measures to protect your information, including encryption during transmission and restricted access within the system. However, please note that no digital platform can guarantee absolute security.
7. User Rights and Choices
Depending on your organization's policies and local regulations, you may:
- Request access to your stored data.
- Request correction of inaccurate information.
- Request deletion of your account or associated data.
For any such requests, please contact your organization's DigiPoints administrator or email us at Mohamed.Basha@laerdal.com.
8. Children's Privacy
DigiPoints is intended for authorized organizational employees only. It is not designed for or directed toward individuals under the age of 13.
9. Changes to This Policy
We may update this Privacy Policy periodically. All updates will be reflected on this page with a revised "Last Updated" date. Continued use of the app after such updates constitutes your acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data handling practices, please contact us at:
